Calculadora de Tasa de Retención Bruta Gratis

Calcula la tasa de retención bruta de ingresos de tu negocio SaaS. Mide los ingresos retenidos excluyendo expansión.

USD
USD
USD

Gross Retention Rate

94.00%

Retained MRR$188,000.00
Total MRR Lost$12,000.00

Gross Retention Rate vs Starting MRR

Fórmula

How to Calculate Gross Revenue Retention

Formula

GRR = (Starting MRR - Churned MRR - Contraction MRR) / Starting MRR x 100

Gross retention strips out expansion revenue to show the floor of your retention performance. It can never exceed 100% because it only accounts for losses. GRR reveals how well your product delivers baseline value: if customers keep paying the same amount or leave, how much revenue survives? Top-tier B2B SaaS companies maintain GRR above 90%.

Ejemplo Resuelto

A company starts with $200,000 MRR, loses $8,000 to cancellations and $4,000 to downgrades.

  1. 01Retained MRR = $200,000 - $8,000 - $4,000 = $188,000
  2. 02GRR = ($188,000 / $200,000) x 100 = 94%
  3. 03Total Lost = $8,000 + $4,000 = $12,000

Preguntas Frecuentes

What is a good gross retention rate?

For B2B SaaS, GRR above 90% is good and above 95% is excellent. Enterprise SaaS should target 95%+. B2C subscription businesses typically have lower GRR, often 70-85%. Below 80% for B2B suggests serious product-market fit or competition issues.

How does GRR differ from NRR?

GRR ignores expansion revenue and maxes out at 100%. NRR includes expansion and can exceed 100%. GRR is the retention floor showing minimum revenue survival. NRR shows the complete picture including growth from existing customers.

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