Free Cart Abandonment Rate Calculator

Calculate shopping cart abandonment rate to measure what percentage of customers add items to their cart but leave without completing the purchase.

Cart Abandonment Rate

70.00%

Cart Completion Rate30.00%
Abandoned Carts7,000

Cart Abandonment Rate vs Shopping Carts Created

How to Calculate Cart Abandonment Rate

Formula

Abandonment Rate = ((Carts Created - Purchases Completed) / Carts Created) x 100

Cart abandonment is e-commerce's biggest revenue leak. The global average abandonment rate hovers around 70%, meaning seven out of ten shoppers who add items to their cart never buy. Each abandoned cart represents intent that was not converted. Recovering even a small fraction of abandoned carts through retargeting emails and checkout optimization can dramatically boost revenue.

Example Calculation

10,000 shopping carts were created and 3,000 purchases were completed.

  1. 01Abandoned Carts = 10,000 - 3,000 = 7,000
  2. 02Abandonment Rate = (7,000 / 10,000) x 100 = 70%
  3. 03Completion Rate = (3,000 / 10,000) x 100 = 30%

Frequently Asked Questions

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