Revenue Churn Calculator Formula

Understand the math behind the revenue churn calculator. Each variable explained with a worked example.

Formulas Used

Gross Revenue Churn Rate

gross_revenue_churn = starting_mrr > 0 ? ((churned_mrr + contraction_mrr) / starting_mrr) * 100 : 0

Total MRR Lost

total_lost = churned_mrr + contraction_mrr

Annualized Revenue Loss

annualized_loss = (churned_mrr + contraction_mrr) * 12

Variables

VariableDescriptionDefault
churned_mrrChurned MRR (lost from cancellations)(USD)12000
contraction_mrrContraction MRR (lost from downgrades)(USD)3000
starting_mrrStarting MRR(USD)300000

How It Works

How to Calculate Revenue Churn

Formula

Gross Revenue Churn = (Churned MRR + Contraction MRR) / Starting MRR x 100

Revenue churn captures all recurring revenue losses in dollar terms, combining full cancellations with downgrades. It weights each lost customer by their spending, so losing one $5,000/month enterprise account matters more than losing five $50/month accounts. This is the metric investors scrutinize most.

Worked Example

A company starts with $300,000 MRR, loses $12,000 from cancellations and $3,000 from downgrades.

churned_mrr = 12000contraction_mrr = 3000starting_mrr = 300000
  1. 01Total MRR Lost = $12,000 + $3,000 = $15,000
  2. 02Gross Revenue Churn = ($15,000 / $300,000) x 100 = 5%
  3. 03Annualized Loss = $15,000 x 12 = $180,000

Ready to run the numbers?

Open Revenue Churn Calculator