Free On-Time Delivery Rate Calculator
Calculate on-time delivery rate to measure the percentage of orders delivered by or before the promised date.
On-Time Delivery Rate
94.00%
On-Time Delivery Rate vs On-Time Deliveries
How to Calculate On-Time Delivery Rate
Formula
On-Time Delivery Rate = (On-Time Deliveries / Total Deliveries) x 100
On-time delivery (OTD) rate is a core supply chain performance indicator. It measures how reliably you meet delivery commitments to customers. Late deliveries erode trust, trigger penalties in many B2B contracts, and drive customers to competitors. Tracking OTD by carrier, product line, and region pinpoints where delivery processes break down.
Example Calculation
A company made 500 deliveries this month and 470 arrived on or before the promised date.
- 01OTD Rate = (470 / 500) x 100 = 94%
- 02Late Deliveries = 500 - 470 = 30
- 03Late Rate = (30 / 500) x 100 = 6%
Frequently Asked Questions
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